Terms of Service

These Terms of Service ("Terms") govern your use of the Being Better website, app, and Scalp Sentinel device (together, the "Service"), operated by Bluemoon Innovations ("we", "us", "our"). By using the Service, you agree to these Terms.

Being Better is a health companion. The app lets you track daily health habits, sync data from Apple Health or Android Health Connect, upload and understand health reports, chat with an AI wellness companion called BeBe, join challenges, book tests and appointments through partners, order products, and share goals with a family group. The Scalp Sentinel device and app capture close-up images of your scalp and use an AI model to detect and count hair follicles so you can track changes across repeated scans over time.

The Service is not a medical device, and it does not diagnose, treat, cure, or prevent any disease or condition. BeBe's replies, health scores, report summaries, recommendations, follicle counts and any other commentary the app provides are generated by automated systems for general wellness information and can be incomplete or wrong. They are not a clinical assessment. Always consult a qualified healthcare provider for any health concern, and do not delay or disregard medical advice because of anything shown in the app. In an emergency, contact your local emergency services.

You must be at least 18 years old to use the Service. Scalp Sentinel scanning sessions are open to participants aged 18 and older only.

You sign in with your phone number. You're responsible for keeping your phone and account access secure. Let us know right away if you believe someone else has accessed your account. You can delete your account at any time in the app under Profile, Delete account.

You agree not to:

• Use the Service to scan or upload images of anyone without their knowledge and consent.
• Upload content that is unlawful, or that you don't have the right to share.
• Cheat challenges or rewards, for example by faking activity or health data.
• Attempt to reverse-engineer, extract, or misuse the AI models or the Service.
• Use the Service in any way that violates applicable law.

You retain ownership of your content, including scan images, reports, photos and messages. By using the Service, you grant us a license to store, process, and display that content back to you as part of providing the Service, including sending it to the service providers described in our Privacy Policy. As described there, we may also use de-identified, aggregated scan data to improve our AI model and support research.

Family groups let you share goals and health summaries with people you invite. You choose whom to invite or join. Be respectful in messages, reminders and gifts, and don't add someone's information to a group without their agreement.

Lab tests, doctor appointments and marketplace products may be provided by third-party partners. They are responsible for their own services and products; we help you book or order them. Prices, availability and payment terms are shown at the time you book or order. Rewards, points and vouchers have no cash value unless we say otherwise, and we may change or end them.

The Scalp Sentinel device should be used as instructed in its included guidance. We're not responsible for injury or device damage resulting from use outside those instructions.

The Service is provided "as is." We do not guarantee that AI-generated content, health scores, report extractions or follicle detection results are complete, accurate, or free of error. The underlying models can miss items, misread reports, or produce false results, and results can vary with lighting, positioning, data quality and other factors. To the extent the law allows, we are not liable for decisions you make based on the Service.

You may stop using the Service at any time and delete your account in the app. We may suspend or terminate access for violation of these Terms.

We may update these Terms from time to time. When we do, we'll update the date at the top of this page. Continued use of the Service after changes take effect means you accept the updated Terms.

Questions about these Terms? Email us at afrid@bluemooninnovations.com.